Dear Friends of Full Access:
I have an update about future planning at our brokerage! As I shared a few months ago, I am leaving Full Access in June this year. A big part of the preparation for that is completing a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis and strategic plan. So far this has included work within our agency and outside of our agency, getting feedback from community partners, clients, family members and a broader group of constituents. We are getting great input from dozens of people. Any time you want to share your thoughts about Full Access, you can call or email me at 541-284-5070 or email@example.com
One of the things we have been discussing in this process is that our primary region of Crook, Deschutes, Jefferson and Lake Counties is quite different in some ways from our Lane County region. As the largest brokerage in the state with 875 clients, we have been considering changing the agency into two separate brokerages. We recently started to actively pursue this! It’s exciting news for most of the people that I have spoken with or heard from in surveys. Our board of directors has had very meaningful discussions about this and approved us going forward to create two agencies. In late January, our Assistant Director, Heather Hopkins-Slechta, and I met with people in leadership at the state. We have an agreement to go forward with this separation.
One of our surveyed community members shared this viewpoint:
“I can only see this as a plus. FA seems to really cover 2 distinct service areas. Customers truly value local access to their case management service and to have the ‘main’ office really be local will likely be significant to the community. I also think having a brokerage who speaks specifically for that area of the state could be valuable.”
I agree with this perspective. After more than 13 years leading the 5 county area as one brokerage, I see this new future as holding the strongest vision for locally driven support services. We will have initial work done for the separation by July, 2015. We also will have a very close working relationship for as long as it takes afterwards to have a smooth transition. It will take quite some time to complete the internal changes. We do always intend to stay in a close working relationship, even though the governance of the agencies will be different. Each will have their own board of directors and operate as a separate business.
This also changes how we are hiring for the new person that will fill my role. It is now our plan to hire an Executive Director for Lane County and one for the four other counties (Crook, Deschutes, Jefferson and Lake). We have a search committee involved in our hiring process. Once we have those positions filled, we will make announcements through our Facebook page and other means.
As one more big change to work through, the change to two agencies will take focus and hard work. We are very excited to be part of the creation of the 14th Support Services Brokerage. If you would like to share your thoughts about any of this I would be very happy to hear from you!